Question 1

Who does VeeSafe Technology serve?

Accepted Answer

Local governments, small manufacturers, and small-to-medium businesses across Northeast Ohio — Akron, Cuyahoga Falls, Canton, and the greater Cleveland area. We also support federal and state programs through custom contracts.

Question 2

Do clients need to be technical to work with us?

Accepted Answer

No. We translate every control into plain English, document what counts as evidence, and stay with you through implementation. If you get stuck, support credits cover real-person time at $75 / 30 minutes.

Question 3

What's the difference between DIY and Guided engagements?

Accepted Answer

DIY gives you the platform — log evidence, get a live score, generate your SSP and POA&M. Guided adds our practitioner team alongside you. DIY stays accessible (starting at $588/yr); Guided is full market rate with auto-discounts for nonprofits, local governments, micro businesses, and startups.

Question 4

How does pricing work for federal, state, or large municipal programs?

Accepted Answer

Custom contract pricing. Scope, flow-downs, and contract terms vary too much for a website number. Use the Government contact form and we'll send a real quote.

Question 5

What frameworks do we cover?

Accepted Answer

Today: Ohio HB 96, CMMC Level 1, CMMC Level 2, NIST 800-171, HIPAA, and PCI-DSS v4. SOC 2 and CJIS are waitlist. FedRAMP and StateRAMP are deferred.

Question 6

How often is reassessment required?

Accepted Answer

Reassessment auto-triggers every 30 months with reminders well in advance — no surprise expirations.

Question 7

Is client data safe?

Accepted Answer

Yes. Internal notes stay internal. Client-facing dashboards are token-secured and read-only. Full details on our Trust Center.

Question 8

What is the VeeRisk Snapshot™?

Accepted Answer

A free, in-person 15–20 minute security checkup for SMBs across Northeast Ohio. You walk away with a one-page plain-English report — no sales pitch, no pressure.

Question 9

Do we offer a referral program?

Accepted Answer

Yes — 5% per side, capped at 15%. When clients introduce us to other organizations that benefit from our work, everyone shares in it.

Frequently asked questions